Privacy Policy
Zinera (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, Zinera.io (“Site”), and use our services. By accessing or using Zinera.io, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Site or use our services.
1. Information We Collect
We may collect and process the following types of information:
1.1 Personal Information
Personal information is data that can be used to identify you, such as your name, email address, phone number, company name, job title, and other details you provide when you register for an account, contact us, or use our services.
1.2 Usage Data
Usage data includes information about how you interact with our Site and services, such as your IP address, browser type, operating system, pages visited, time spent on pages, and other diagnostic data.
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect usage data and improve your experience on our Site. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features of our Site.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Improve Our Services: We use your information to operate and maintain our Site, provide customer support, process transactions, and improve our services.
- To Communicate with You: We may use your contact information to send you updates, newsletters, promotional materials, or other information related to our services.
- To Analyze and Optimize: We use usage data to understand how our Site is used, optimize user experience, and improve the functionality and security of our Site.
- To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, or legal processes.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
3.1 Service Providers
We may share your information with third-party service providers who assist us in operating our Site, conducting our business, or providing services to you. These providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
3.2 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or use of your personal information.
3.3 Legal Compliance
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
3.4 Protection of Rights
We may disclose your information if we believe it is necessary to investigate, prevent, or take action regarding potential violations of our Terms and Conditions, suspected fraud, or other illegal activities, or to protect the rights, property, and safety of Zinera, our users, or others.
4. Data Security
We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to comply with legal, accounting, or reporting obligations. When your information is no longer needed, we will securely delete or anonymize it.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccuracies in your personal information.
- Deletion: You have the right to request that we delete your personal information under certain conditions.
- Objection: You have the right to object to our processing of your personal information.
- Restriction: You have the right to request that we restrict the processing of your personal information under certain conditions.
- Portability: You have the right to request the transfer of your personal information to another organization or directly to you, where technically feasible.
To exercise any of these rights, please contact us using the contact information provided below.
7. International Data Transfers
Your information may be transferred to, stored, and processed in a country other than your own. By using our Site or services, you consent to the transfer of your information to countries outside your country of residence, including the United States, where data protection laws may differ.
8. Children’s Privacy
Our Site and services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information as soon as possible.
9. Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by Zinera. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us